Phone Mobile UX

BOSSS - Workspace / Intranet / Collaboration Portal / Training Platform

BOSSS is workspace communication and collaboration portal for organizations that have various locations, branches and sub organizations such as franchises. This SaaS (Software as a Service) workspace application connects everyone in the organization and improves employee engagement through an advanced intranet system that allows individuals and organizations to work more efficiently.

Core modules of this application include:

  • Messaging and Collaboration (same as Slack)
  • Social Networking 
  • Events and Calendaring
  • Knowledgebase
  • Tasks Management
  • Training and Onboarding
  • AI based Customer Service Support
  • Permission-Based Activity

BOSSS platform is a comprehensive intra-company communication portal that provides everything that company employees may need to get the work done. 

Platform has built-in groups, chat, voice calls, video calls, livestream, screen share, and support deflection that makes task management easier to be used company-wide.

Here’s a Testimonial from the Chief Technology Officer of BOSSS during his experience developing the BOSSS software.

Functionality and Features

Application functionality and features include but not limited to
  • Live Chat (text, video, image) – same as WhatsApp, Signal, etc.
  • Audio and Video Calls
  • Livestream
  • Screenshare
  • Call Recording and Transcription 
  • Events Management
  • On-boarding
  • Calendar (including Doodle Style availability) 
  • Task Management 
  • Single Sign-on (LDAP and Active Directory integration)
  • Training 
  • Quizzes 
  • Vendor Portal
  • Knowledgebase
  • Customer Support using Live Chatbot and Live call based on the experts
 

Technologies Used

NestJs | PostgreSQL | Typescript | Google Dialogflow |  Electron React JS React Native  Node JS AWS  (S3, Lambda, RDS, SES, SNS, SQS, EC2, Beanstalk, Cloudfront) Elastic Search | Agora