CLIENT TESTIMONIAL
From One Software Project to Multiple Engagements with Technology Rivers
“My experience with Technology Rivers has been amazing. As a CTO, I really need high-quality output and predictable results.”
Todd Merrill (CTO, Investor & Technology Advisor)
Todd has worked with Technology Rivers across several software projects, particularly healthcare and early-stage product development. What started with one competitive software development engagement grew into a long-term technology partnership.
Hear Todd's Experience Working with Technology Rivers
Todd has worked with Technology Rivers across multiple software projects spanning healthcare, technology, web and mobile applications, AI, and DevOps. What started with one competitive software development engagement grew into a long-term technology partnership.
Client
Todd Merrill
Role
CTO, Investor & Technology Advisor
Engagements
Multiple software projects (Konsuld, Kitces, Eon Capital, Silverstay)
Industries
Healthcare, Technology
Focus
Software Development, Web & Mobile Apps, AI, DevOps
Why Todd Continues to Work with Technology Rivers
High-Quality, Predictable Delivery
Todd emphasizes successful delivery, including projects completed on time and on budget, with confidence that the work will get done.
A Team That Thinks, Not Just Executes
Rather than simply following instructions, the team questions approaches, suggests alternatives, and recommends better technical solutions when appropriate.
Healthcare & AI Experience
Across several healthcare projects, Todd highlights the team’s familiarity with secure software, BAAs, EMR integrations, healthcare-specific requirements, and sophisticated AI implementation.
A Team He Brings Into New Projects
After the first successful engagement, Todd continued bringing Technology Rivers into other projects because of the combination of capable people, delivery, and value.
“I need high quality output. I need predictable results, and I need to not break the bank.”
Todd Merrill (CTO, Investor & Technology Advisor)
How the Partnership Started
From an Idea to a Healthcare Product in Production
Todd’s first engagement with Technology Rivers began with Konsuld, a healthcare company in which he was an investor and provided strategic CTO support. The company needed to build a new software product from the ground up, move quickly, control development costs, and work with a team that understood the technical and business requirements. Technology Rivers was selected through a competitive bidding and rigorous screening process. More than two years later, the team was still supporting the product. What started as essentially a “concept on a napkin” evolved into a sophisticated healthcare platform deployed across web, iOS, and Android, operating in a highly regulated environment and incorporating AI.
“I haven't hesitated to bring them into other projects 'cause it just kinda works.”
Todd Merrill (CTO, Investor & Technology Advisor)
How the Partnership Expanded
From One Successful Project to Multiple Engagements
The successful Konsuld engagement became the beginning of a broader relationship. Todd continued bringing Technology Rivers into additional software projects where he needed a development team he already knew and trusted.
In addition to Konsuld, Todd has worked with Technology Rivers across Kitces, Eon Capital, and Silverstay.
Silverstay
A Modern Platform for Extended Stays
Technology Rivers partnered with Silverstay to build and enhance their plattorm, helping them deliver a seamless experience for extended stays. The engagement included web development, feature enhancements, and ongoing support.
Real Estate Portal
A Technology Partner for Investment Operations
Technology Rivers worked with Eon Capital on custom software development to support their investment operations and internal processes. The project included web application development and ongoing enhancements to support their evolving
Educational Training platform
Supporting a Leading Voice in Financial Planning
Technology Rivers worked with Ktices to develop and enhance their platform, supporting their mission to provide trusted resources for financial advisors. The engagement included web development, platform enhancements, and ongoing support.
More Than an Outsourced Development Team
A Development Team Willing to Push Back
Todd specifically talks about the negative perception that outsourced software development teams simply build exactly what they are told, regardless of whether it is the right technical decision.
His experience with Technology Rivers has been different. He describes team members as willing to question requirements, suggest alternatives, and recommend better approaches while remaining service-oriented.
“We can do that, but… would you mind if we added this stuff on top or changed the approach just a little bit? I think it might help you.”
Todd says those suggestions are almost always a great idea.
Healthcare Software Experience
Experience That Matters in Healthcare
Todd says he has worked with Technology Rivers on at least three healthcare projects.
He specifically points to the team’s understanding of secure software development and healthcare-specific considerations such as BAAs and EMR integrations. His advantage as a CTO is that he does not need to explain these concepts from scratch because the team has worked with them before.
A Long-Term Technology Relationship
Familiar Teams. Predictable Results.
Todd talks about seeing familiar senior team members when he starts another engagement. That continuity creates confidence because he knows the people, understands the process, and knows what to expect. He also highlights Technology Rivers’ flexibility when companies go through difficult periods, calling that an unexpected benefit of the relationship.
“You know what you’re gonna get. You know it’s gonna be reliable.”
This section helps communicate the idea of Technology Rivers as a long-term software development partner, not simply a company hired for one project.
The Bottom Line
“We Had Success.”
Todd sums up the relationship very simply: successful delivery, a team that’s good to work with, projects delivered on time and on budget, and confidence that the work will get done.
He also says that when executives ask whether they should add resources to move faster, he’s comfortable recommending expanding the existing Technology Rivers team rather than introducing another development partner.
This is one of the strongest parts of the testimonial because Todd isn’t simply saying that he would recommend Technology Rivers. He describes actually recommending **increasing the engagement** when companies need additional development capacity.
Video Transcript
The Full Conversation
[0:00] The first project we came across was Konsuld. We needed to build a de novo piece of software cost-effectively, but also very quickly, and we needed a good team that understood what the heck was going on.
[0:08] From an absolute-zero, concept-on-a-napkin type company to being deployed in the Android and iOS stores, in a highly regulated healthcare environment with AI, it became a very sophisticated product.
[0:16] That was the first time I engaged Technology Rivers, and I haven’t hesitated to bring them into other projects because it just kind of works.
[0:24] I 100% don’t hesitate to pull them into projects where I need very dependable, reliable output from a high-quality team. And I really enjoy seeing the same faces pop up on the call.
[0:41] When I start a new project, it gives me a really good sense of confidence. I know this is going to go well.
[0:48] I think the thing that differentiates TR is that there are really capable people in the organization who will push back and say, “Hey, are you sure you want to do that? We might have some good options for you here.”
[0:55] It’s never, “No, that’s stupid.” It’s, “We can do that, but would you mind if we added this on top or changed the approach just a little bit? I think it might help you.”
[1:04] It’s almost always a great idea.
[1:11] Universally, everybody loves TR. Often I’m in a room with a CTO, CFO, or COO and they say, “How can we go faster? Can we hire people to go faster?”
[1:19] And I say, “You’ve got a really capable team. They would love to go faster.” Ghazenfer, as a business partner, has been very accommodating and very creative about solving problems.
[1:31] I’ve seen more than once where a company has hit rough times, and they’ve handled it gracefully.
[1:39] Inevitably, it comes back around, and TR is right back in the game when it’s time to turn it back on.
[1:46] That’s a really tough thing for an organization to be gracious about, and I think that’s an unexpected benefit to working with TR.
[1:53] My experience with Technology Rivers has been amazing, and I love the people. As a CTO, I really need high-quality output and predictable results.
[2:01] Ideally, I also don’t want to break the bank with the spend. My experience with Technology Rivers over several engagements, particularly early-stage greenfield development, has been excellent.
[2:08] I 100% don’t hesitate to pull them into projects where I need very dependable, reliable output from a high-quality team.
More Client Stories & Reviews
Trusted by Clients. Recognized by Independent Review Platforms.
Todd’s experience is one of several long-term client relationships at Technology Rivers. Hear from other executives who have worked with our team, and explore independently verified reviews across leading software development platforms.
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